From remote diagnosis to specialist training

Service 360°

Competent every step of the way - our understanding of service

At Venjakob, service doesn't just start with the purchase of spare parts. We see service as a holistic service. We support you throughout the entire life cycle of your system - individually, reliably and worldwide. Our aim is to ensure your productivity, maximize your system performance and protect your investment in the long term.

  • Comprehensive support: From consulting to retrofitting - we support you in every phase and protect your system in the long term.
  • Maximum availability: Fast assistance - digitally, by phone or on site - for smooth processes without downtime.
  • Experienced experts: Trained technicians with comprehensive process knowledge ensure maximum efficiency and quality.

Discover our 360° service

Planning with vision

At Venjakob, customized complete solutions start with sound advice and planning. We take the time to understand your individual requirements precisely in order to design the optimum industrial system for you. With over 60 years of experience, we analyse your production processes and integrate all relevant factors such as digitalization and automation - right from the start.

"We make your production more efficient and future-proof by offering innovative, tailor-made solutions that are precisely tailored to your specific needs," explains Sören Steegmann, Service Manager Sales.

More about consulting & planning

We keep your production running

Whether through preventive maintenance, quick repairs or continuous optimization - we maximize the service life and efficiency of your systems. We integrate innovative solutions and automation to further improve your production processes and bring them up to date.

"Through targeted maintenance and optimization, we always keep your systems running at peak performance so that your production is future-proof in the long term," says Nico Berhorn, Service Manager Field Service.

Discover maintenance, repair & optimization

Direct, fast and also remotely

Should something not work as desired, our service hotline is always available to find solutions quickly and easily. We also use our electrical and remote service to monitor your system remotely, identify faults quickly and take immediate action - without long waiting times. Our aim is to minimize downtime and keep your production as efficient as possible.

"Our aim is to keep your production at the highest level with reliable support and fast remote assistance - available at all times to precisely meet your requirements," emphasizes Martin Austerhoff, Head of Internal Service.

More about support & assistance

Our service team

Would you like to find out more about our 360° service - or do you already have a specific request? Our contact partners are on hand to provide you with expert advice, technical expertise and many years of experience.

Sören Steegmann

Service management sales

Telephone: + 49 5242 9603-287
E-mail: ed.bokajnev@nnamgeets.nereos

Nico Berhorn

Service management field service

Telephone: + 49 5242 9603-231
E-mail: ed.bokajnev@nrohreb.ocin

Martin Austerhoff

Head of Internal Service

Telephone: +49 5242 9603-155
E-mail: ed.bokajnev@ffohretsua.nitram

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